Privacy Policy

This Privacy Policy applies to the processing of personal data that EUREX, REPRESENTACIONES Y DISTRIBUCIÓN, S.L., -hereinafter EUREX SL- carries out as Data Controller, in relation to the data that users provide as a consequence of contracting the products sold by EUREX SL, or collected in any of the sections of the website www.eurex-sl.com.

EUREX SL reserves the right to modify this Policy in order to adapt it to new legislation, jurisprudential criteria, industry practices, or interests of the entity. Any modification in it will be announced with due notice, so that you are fully aware of its contents.

Basic information on data protection

  • Responsible for the treatment
  • Purpose of processing
  • Legitimacy of the treatment
  • Recipients of assignments or transfers
  • Rights of the persons concerned
  • Additional information

1.- Responsible for the treatment.

The person responsible for the processing of your personal data is:

Responsible: EUREX, REPRESENTACIONES Y DISTRIBUCIÓN, S.L.
CIF: B-20737912
Address: Pº Ubarburu, 98 – Pab. 11 A, 20014 San Sebastián, Guipuzcoa
Tlf: 943 451 536
Email: eurex@eurex-sl.com

2.- Purposes of the treatment.

Your personal data will only be used for the following purposes:

To manage full access and correct use of the website.
To communicate with you in response to your requests for quotes, comments and questions you make through the Services or contact forms on our website.
To manage, administer and invoice the purchase and sale of selected products.
Commercial Communications (Newsletter offers): We may use your data to contact you, both electronically and non-electronically, to conduct surveys, get your opinion on the product purchased or service provided and, occasionally, send you offers or promotions related to our services. You can revoke at any time the receipt of these notifications using the mechanism implemented for this purpose in the same, or by sending a letter with the subject “Unsubscribe” to eurex@eurex-sl.com.

We will not treat your personal data for any other purpose beyond those described above unless it is imposed by law or there is any court requirement.

Data retention: The personal data necessary to manage the access and/or registration to our website and the purchase of products will be kept and treated as long as the contractual relationship is maintained, including possible returns, complaints or claims associated with the purchase of the particular product or service, as well as compliance with the legally established deadlines.

The data provided for sending the newsletter/newsletter will be treated until you unsubscribe or cancel your subscription.

All this, without prejudice to the possibility of exercising your right of deletion, limitation, etc. in which case EUREX SL will block your data for as long as its legal obligations persist.

3.- Legitimation of the treatment.

The legal basis for the processing of data is the legitimacy by consent of the person concerned for the purposes described above, which will be requested at the time:

  • Prior to proceeding to treat your data,
  • To proceed to register as a user or,
  • To proceed to the contracting of EUREX SL products.

The requests for information that you send us, as well as the eventual contracting of EUREX SL’s products, require the interested party to voluntarily provide us with the necessary data to be able to attend you or provide you with the Services. The obligatory nature or necessity of providing such data will be indicated with an asterisk (*) in the forms or sections corresponding to each service.

However, the interested party may freely refuse to provide us with such data or, subsequently, revoke the consent previously granted to process their data, although such refusal will imply the impossibility for us to attend to their request or provide them with the service.

EUREX SL understands that by providing us with such data, the interested party declares, accepts and expressly consents to its processing for the purposes described above.

We may also process your data based on the legitimate interest of EUREX SL to maintain and retain its customers and / or users and better meet their expectations or interests previously expressed, eg: improve services and products, ensure security, prevent fraud, manage requests, queries or complaints, offer products and services similar to those contracted, report on promotions etc..

Of course, you can at any time express your opposition to the use of your data for the purpose of commercial prospecting, without affecting the execution of the contract you have signed.

4.- Communication of data

EUREX SL may transfer your personal data to banks, technical services regarding product warranties or transport companies in order to be able to send the product to the address you have provided. EUREX SL, will not transfer your personal data to other third parties unless we are legally obliged to do so or you have expressly authorized us to do so.

However, in order to provide or interact with the products you request from us, and, in general, to fulfill the purposes described in point two (2) of this document, we inform you that the following entities that provide services to us may have access to your personal data:

Country Company Services Warranties
EE.UU The Rocket Science Group, LLC. MailChimp (Marketing Campaigns) Private Shield (Privacy Shield)*
EE.UU Google, LLC Web analytics services. https://policies.google.com/privacy/partners?hl=es
*Commission Decision (EU) 2016/1250 of 12 June 2016 pursuant to Directive 95/46 of the European Parliament and of the Council on the adequacy of the protection conferred by the EU-US Privacy Shield.

5.- Rights of the persons concerned.

Any person has the right to obtain confirmation as to whether or not EUREX SL processes personal data concerning him/her. In this way, we also ensure that the information is accurate and truthful.

Right of access: allows the data subject to know and obtain information about their personal data undergoing processing.
Right of rectification: allows you to correct errors, modify data that proves to be inaccurate or incomplete and ensure the accuracy of the information undergoing processing.
Right of erasure: to request the deletion of the data undergoing processing.
Right of opposition: the data subject’s right not to have his or her personal data processed or to have the processing of such data stopped.
Limitation of processing: In certain circumstances, data subjects may request the limitation of the processing of their data, in which case it will only be kept for the exercise or defense of claims.
Data portability: data subjects may request to receive the data concerning them that they have provided to us or – where technically possible – to have it sent to another data controller of their choice, in a structured, commonly used and machine-readable format.
Right not to be subject to automated individual decisions (including profiling): the right not to be subject to a decision based on automated processing that produces effects or significantly affects.

Likewise, the data subject has the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent given at the time of providing us with your data.

If you wish to exercise any of the above rights, please send us a letter with all your data, including your ID to: Pº Ubarburu, 98 – Pab. 11 A, 20014 San Sebastián, Guipúzcoa, or send us an e-mail to eurex@eurex-sl.com.

EUREX SL also informs you of your right to file a complaint with the Spanish Data Protection Agency (www.agpd.es).

Security measures.

Finally, you are informed that EUREX SL will adopt the appropriate technical and organizational measures in its information system, in compliance with the principle of proactive responsibility, in order to guarantee the security and confidentiality of the data stored, thus avoiding their alteration, loss, unauthorized processing or access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the processing, as well as risks of varying probability and severity associated with each of the treatments.

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